Flexible Engagement Structures Aligned to Enterprise Intent
Every organisation approaches GCCs with different priorities — speed, control, risk appetite, capital availability, and ownership intent.
T9 GIC offers multiple engagement models, each designed with clear governance, accountability, and lifecycle clarity — enabling enterprises to choose how they build, operate, and ultimately own global capability.
The BOT model enables enterprises to rapidly establish a GCC while retaining a defined pathway to full ownership.
Key Advantage: Speed and execution certainty with ownership optionality.
In the BOO model, T9 builds and operates the GCC as a long-term managed capability platform, while the enterprise focuses on outcomes.
🏢 T9 retains ownership and operational responsibility
🔄 Enterprises consume capability as a service
📑 Governance, SLAs, and performance metrics are contractually defined
Key Advantage: Predictable outcomes without ownership complexity.
The Hybrid model allows enterprises to combine owned and managed GCC elements within a single architecture.
The Co-Build / Co-Invest model enables enterprises to jointly invest in GCC capability alongside T9.
Managed Capability Pods are pre-defined, SLA-driven capability units aligned to specific functions or outcomes.
Governance and accountability built into every model
Clear ownership and exit pathways
Lifecycle-aligned commercial structures
Flexibility to evolve engagement over time
Seamless transitions between models
GCC success depends as much on how you engage as on what you build. T9 GIC offers engagement models that align with your enterprise strategy today — and adapt as it evolves.
